On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Why do all of that just to not show the rates? I dont want to have someone call me.
Being told to enter my info again and doesn't even say who they are.
You gave me no details just a sales add to contact another lender. Unacceptable business practice.
Typical bull$#*! info collection and spam call technique.
I didn't want people calling. I just wanted the estimate. Please take me off.
Waste of time, just wanted numbers. Lied abt interest rates to pull me here... disappointed
Unable to rate accordingly as I have not had experience with working with a person
The response is almost too fast. The fact that five different lenders called in less than 3 minutes is a little overwhelming, but I do appreciate it.
I expected to see various rates offered by the lenders
Why is there never any lenders or agents available?
It's ok until my friend is going to be around for tomorrow morning to look at it and get approved
The people were great in helping me. They weren't in no hurry they were very patient it were very comfortable to there.
You state to click here and see my quotes. When I do so my phone rings 3 times in ONE minute. FALSE ADVERTISING AND REPRESENTATION
I received numerous phone calls prior to even finishing the questionnaire. I want info, not interruptions!
Jus not enough information after taking all of my information! And I CANNOT have anyone call me during the work by day!
It was self explanatory &written to be understood. They sent me a text &I answered.
I want a financial calculator, not to be connected to a bank. You're add is misleading.
I would like to see email or text options prior to speaking with any salesperson.
You sold all my contact info, and you didn't even show me offered rates. Additionally, I suspect your ad mentioning 2.5% rates with no hidden fees is an outright lie.
Was too slow and information not provided, if feels like a scammer
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members