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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It was easy to follow, however, still I have some questions
System would not accept my phone # because the last four digits are the same.
It would be nice to have my own place, don't know yet if I get loan
Seems to be a Great System, please help me keep my house!
Very fast n the information help alot. And I'm 58 and hope I can get the help I need to have a home of my own.
Need results don't want to give personal info just to get rates
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You immediately sent me spam calls. That is NOT what I signed up for.
You said I would receive rate not a bunch of phone calls
Fast mortgage match but haven't talked to provided lenders.
I did not want a phone call! You immediately hit my phone up!
This experience was totally unacceptable. Instead of displaying any proposed rates I have been forwarded to realtors which I feel absolutely misrepresents what your service initially states.
Simple information to fill out the info needed by the lendgo com site to get started to find an a lender.
All you have done is give me a lst of lenders to call. Nothing about rates or payments or costs. Why did I bother.
Please don't call me made a mistake on filling your information out is not me that you
Was looking for rates not looking to be contacted for
YOU DON'T PROVIDE ANY SUBSTANTIVE ANSWERS - YOU JUST SIFT A COUPLE OF POTENTIAL LENDERS WITHOUT ANY DETAILS ABOUT THEIR RATES, TERMS, ETC. YOU ARE A POOR CONSOLIDATOR. I DON'T NEED YOU TO INFORM ME THAT ROCKET MORTGAGE AND LOAN DEPOT EXIST.
You don't provide the rates you merely parse potential lenders
I hate being misled
Very quick and easy to use, provides hope where it is greatly needed
I wanted a quote. All you did was set me up for lenders to call me on the phone. I didn't want that.
How you ask for rating, the process of refinancing still far from over?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members