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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I was just trying to see how to reduce my mortgage payments like you was saying
Good waiting on information about the rates to see what is next
Fast but I don't have results yet. Where does the money come from?
I want my husband to be and I to be able to buy a house.
They were advertising and was curious to see what was all about and here I am sharing my experience with ya'll
Easy to navigate through the process. Good instructions provided. No confusing apparent instructions.
You promise rate info - PROVIDE IT within the parameter info provided! Otherwise, this becomes just another "teaser" finance ad!
Too much personal info requested and no info provided for estimate refi rates.
I don't like how we have to put our phone number in so that we can start receiving phone calls. But it never asks like where are we looking to get a house at what city or state.
Don't have a lot of time to do a lot of things on emails
Says we found lenders then says sorry we can't show you waste of tine
Like how quickly you work on showing me different options for me and my first time trying to figure out if I am able to buy my first dream home. Thank you. Ms Denise Stacy
Just thank you for contacting me. Truly hope we can make something good happen.
I has been straight forward and easy to understand details.
Misunderstood a question and don't know how to change the answer
Requesting too much personal info online when claimed it would take 2 min and be private.
1 problem,
I'm deaf and can only text or email
There is never a place to tell anyone. Everyone calls, I can't answer
Said I was matched with the lender but yet once I finish the application I was not match with any lenders they cannot find a lender
I can accurately rate my experience after hearing from the lender's I've heard from zero at this point in time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members