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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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My home is paid for, I don't desire a mortgage, I'm not looking for a house or a loan.
I don't want to receive a million calls I wanted to see if we were eligible and approx payment
Thanks for the information, I would truly appreciate the help!
Don't want to talk to a person. I would like an estimate sent to my email. Then I will decide whether to pursue the process or not.
No list given on lenders. Im just trying to compare rates..
Simply answered questions don't want personal info out
Easy to learn understand whats you may qualify now
Easy to follow directions Simple application process
My house is paid for want to have a new garage built.
Routine. Just Showed up on my phone. Fine, just fine!
Ok i not sure I just tried it you didn't give me to look at anything and it is very agitating that I have to tip a 48 carat back pat for you before I can see my results.
You over promised! I was expecting more and you delivered nothing helpful!
Information is misleading
I thought they were a lending company
Help need help trying to buy a home is hard when your credit is bad
You asked for my phone number and email. Said it wouldn't be sent to spam. Thought you were going to give me some rates today, but nooooooo! You gave my info out to 5 other companies. Curse word!
Absolutely wonderful very happy about my experience
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

