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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Great love the upfrount quick response to offering sugestion tward affordable agents relaters besides real true helpers in bizzssness opptions in govermant federal govermant senior helpers for people over 50 and up
Need to purchase a house asap and property to help my family and my mo ther to be safe with her childeran and not have to rely on people she dosent know whom treat her not so good at the elderly retiremant home and is paying way to much out of her pocket
So far I have not talked to any one.so I really don't know anything
Asking for an email address and phone number in order to spam is garbage.
Just hoping we can find a lender, as we are pretty much desperate, and haven't had any luck with any other lender search programs
Nice phone agent was super nice I just feel like I'm jumping the gun I haven't found a house I just know I have a budget and what I'm looking for I think you need to actually have a house before I contact you so sorry!
I enjoy the process of being able to enter information without having to speak with someone first.
I thought I'd get a ball park rate as promised, but now I have to insert all the info again per lender.
I have dealt with LoanDepot. One hand does not know what the other did. Constant mistakes. I would never use this lender again.
I just want to find out lending rates without providing my personal details. Collecting as you did was despicable.
Limited so far. Not too excited by suspiciously rapid response
I want to see rates not get a bunch of phone calls.
My phone number ends in 3333 and every time I try to fill out your forms it won't proceed because of the four 3's.
You baited and switched me by showing me interest rates and then just showing me lenders
For the fish is not if this is all good I'm a I'm a Vietnam veteran and I have used my phone yet so this would be good
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

