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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Do not want 50 phone calls only want to talk to someone by email or text. Did not ask for phone calls only what interest rates are
They always take down my information and don't help
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I don't want to be slammed with calls. This ad said "I can see my choices". Not be harassed by calls and emails.
Kids are our future and our choices are highly effected to what we leave for them
Greatday and I hope you have a great day and I hope you
Very stressful. Looks more like a marketing ploy than the stated government program. Are theses the only lenders that can be used?
No big help, no rates, only one lender, not helpful
I don't want phone calls nobody can help us we were scammed by Falcon legal they took $4000. An didnt do a dam thing for us but they managed to make our 30 year to a 40 year. It sucks big time.
I am a widow of a veteran and currently have a VA loan. I am attempting to pay off ALL bills and only have mortgage payment and utilities. I appreciate the ease in which I am able to do this. I refinanced in November 2021 so I do not think I am eligible for a refinance until July 2022.
I appreciate receiving this information and from reliable sources.
Thank You, I would appreciate finding time to start the process of refinancing
My existing mortgage.
Seems relatively easy
Nice to understand what you mean w
Without the complications or not knowing what to do, everything is done for you
Thank you guys this is really easy to use. Just nice
Great I had a very good experience with them so far so good
Before I could see the names of the mortgage companies I was already getting a call. I want to see the rates not talk to someone let me decide which company I want to talk with.
Not sure, I hope that this process will help me get into a new home I can afford
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

