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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I'm just looking for an estimate for monthly payment and all I get is advertising and sending my info to lenders. Not what I was looking for
No results, hopefully it's somebody other than the one that has given me the run around before, rocket mortgage is not helpful!
Your service seems to just put me to the same lenders as I have seen before when initially I thought this was going to be some kind of cool refinance
L
I'm just looking for today's rates. Instead of providing that info, you're making referrals. Very frustrating.
Advertised low rate but provided no info for that rate. This feels like bait & switch.
One stars for good website function
Having a history of fair credit and bankruptcy didn't expect to get a response
Haven't had a chance to contact anyone so not much to give a rating on
The experience I had with Lendao today was quick & simple. And... goals we'd set to accomplish were pretty much accomplished. Thanks Lendao
Just want a ballpark interest rate/ monthly payment. Don't want a thousand phone calls & emails from companies fishing for business. It say see your rates but doesn't even show rates.
You covered the info before I could get it. I am glad you let me call them instead of receiving several phone calls!
My phone is ringing immediately, makes me feel pressured
Automated!
Prefer human contacts!
Otherwise good system!
TOO MUCH PERSONAL INFORMATION USING AI.
You are offering less than nothing. Most owners know both of these lenders Anyone can call them.
I want to see online what I can save without a phone call
I can't type anything in because I haven't seen the rates and money I'm going to save yet.
I don't want lenders to call me. Not disclosing that you're going to give my contact information to 3rd parties is illegal. Tricking me that I'm going to see rates and not showing me any is even worse.
My first time with any lending company so nothing to really compare it to
Our current interest rate is 3.125%. We are not interested in refinancing at a higher rate.
I'm in a chapter 13 now how do I get my home sold and from under this ordeal?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members