Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Okay so far. Have to see what else happens as I proceed
It says no phone calls to review your rate. Extremely untrue. Less than 5 seconds after I completed the information, 2 different lenders called. What a f'n scam.
As soon as I entered a phone number I began receiving calls. They are all being blocked by me
Thought you were giving me rates not giving my info so I can be slammed with spam
Excellent! This will open many doors for me and my family. Thank you!
I don't know yet nothing I'm starting if I qualify
Your email was misleading as it offered to give me a rate but instead you took my information and sent it to lenders to contact me. I could have done that myself and only wanted one direct answer regarding my loan that I did not get.
Too many questions without any information provided
I just logged on and haven't had time to have an opinion.
This app I filled out is missing leading! Do not contact me again
Not sure until I talk to someone about your loan application and interest rates and more.
Thank you so much everything looks good thank y'all
As soon as I put my phone number in I began getting multiple phone calls anna emails….
Want to use my fha loan I have nothing to put down
Ok not bad want some 3conomical education on it. Since spouce has not put in any Extra $ to the principal.He lacks or economical resposibiliy to his firs main family
I was just redirected to the website. I haven't even had a chance to look at the information, so how can I even rate it? This concerns me now because by the pop up to rate this app way to early for an opinion, seems like "fishing" and invasive. I do hope I didn't make a mistake by giving my number*** but still wayyyyy to early to tell. Ugggg
I was looking rent backed loans. I got standard vendor who can provide that
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

