On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was looking for posted rates. Not harassing phone calls
I was very pleased that the VA got back to me in a matter of minutes!
I don't have an experience so far I'm still waiting
The process and forms were easy to fill in and work with, however, you indicated that I'd see my rates after I gave you my phone number. Instead, it just listed 4 or 5 companies that will be contacting me at some point.
Questions are clear and concise. Information requested is appropriate. Therefore, one's time is not wasted.
So far, I can't say, I've had no interaction with a person.
You just connected me with lenders but didn't give me a ballpark figure of how much I could borrow and at what rate.
I wanted to look at information online, not be required to provide a phone number and have lenders call
Hopefully it works. Sure could use a place to live.
Going smoothly I've got to find something within the month
Sounds like a sales pitch. I wanted quotes and you hooked me up to sales people. You did not fulfill your advertisement.
It says will show you a rate savings.
It just shows you lenders.
Thats quiet impressive cause i just finished giving info and i already receive a call. Unfortunately i am in a meeting and cant answer call right now
I was just curious, didn't expect a phone call 2 seconds after it was submitted.
So far it's been ok but can't wait to see if they can actually help me buy my 1st home
No result and now my phone will be ringing off the hook. Thanks
I do not give out my phone number. Your ad is misleading in that once you estimate property value and how much left on mortgage, I still cannot see my offers unless I provide my phone number.
I will call YOU to find out more.
I have not seen if I can get a loan for a little land and a small one bedroom on bath room house yet
You made me go through entering my info and never gave me a rate or new monthly payment. This was useless except now i'm going to receive a bunch of emails and calls.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members