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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy application with less than 10 simple questions
I am not sure of the lenders & if this was just to get me choose all lenders.
I just wanted to see what my cash out balance is that is how you get people to participate
After I finished your questions I got nothing
Tricked into getting hooked up with real estate agent to contact me
I want to unsubscribe, but when you push your unsubscribe it took me to your sign up page instead. That's false advertising! The only reason I gave one star is so I could leave this message TAKE MY NAME OFF OF YOUR LIST!
Have not received quote yet can not make statement
Not sure as I am trying to review the information.
Still no actual interest rates and you have all my info for what?
I went to unsubsidized from this email and it did not let me when I clicked on unsubsidized here so a big " F" to you clowns
Good experience except for the necessity to put in phone number
Thanks for the info I will have to get back to you
Sick of companies saying you will show result now and it never happens, you get 1000 phone calls blowing up your phone, if I wanted to talk to a company I would have called!
All I want right now is to know how much my house is worth.
You advertise quotes right away. But instead I get agent that won't accept that I only want morgage amount not extra$.
You are welcome for my opinion of you so far you have been helpful online
Great. Informing to know the increase in the value of my home.
I really don't know what to say no information how much
Did not ask how many unites 474 is 5 unites. Which makes it commercial.
Should show details without going thru brokers for different lenders.
Particularly dont care for your bait and hook tacts Lies in particular on saying nothing about having loan people call when it was suppose to SHOWsavings and payment savings.Not interested at all in doing business with $#*!s of your like. Remove Me from your list. I made a copy of this letter and am sending it to better business bureau for bait and hook fraud
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

