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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Putting in information was very well explained and easy to do
I don't want a bunch of people to call me like Lyndon tree does. I just want you to give me the information on a page on the Internet.
I learn more about "Mortgage" and how much money I can get for refinancing my home.
Not happy getting calls before I see any results on line. Lenders are a tad too aggressive. P
We are just exploring how can give us the best deal
I wanted quotes online not to talk to agents on the phone.
I will not use this service.
You're solicitors looking for personal information to bother people with your sales pitch
Very nice and knowledgeable of what I am looking for.
So far, so good; but never received my 'promised' "savings" amount.
Tell you that you will see offers and then sets you up for multiple phone calls instead. Exact reason you do not have my correct number.
Complicated & I will end up getting too many phone calls; your posting states I will get answers not phone calls…
I don't know how I can refinance my house until 4 more months
You only matched me with one lender > my existing lender.
Your site is easy to use and response time is great.
Easy to complete but believe house value in underestimated.
Too soon to tell but I'm skeptical because of how many scams are out there rite now.
The final page only shows lender names but not the approximate rates
Seems like more of a way to give out info than actually help
I thought the procedure would be all on-line, but you have now sent my phone number to these mortgage companies. I do not appreciate that as I hate to be bothered with insensible calling agents who care less about our concern. Please remove my name from your list. Thanks.
Slow due program putting in answers before I respond.
Easy but slower than two minutes sadly. Hopely, it will be beneficial.It
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

