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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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False information being sent and a trap to send my information to other companies
The details are not what I expected and these companies are of no help to me.
Site promo says you all give rates using technology. All this site did was send me to random lenders for spam calls. Please remove my info from your systems. I hadnt even finished my info submission and started getting calls and txts from your lender counterparts.
Easy form but don't want to encourage multiple calls.
I have good credit and I was refused a loan. My credit score is 586 and I was told it need to be 620, which makes no sense to me. I pay my bills on time.
Within a half a second of submitting my information I received a spam call.
You say you will see the rates. All you did was flip it to a bunch of lenders. So now I have to deal with 5 people that just called me
It did not give me what it promised, a quote to my house. It just give me a name of a lender
Too much information needed to see the interested rate
It read as though I was going to be given info not that i was going to be contacted by people.
I wanted information I could review on my own mot calls from people asking more question.
I'd rather mo calls but you took that option away from me. Shame on you.
Happy it won't effect my credit by checking with lenders.
I feel duped i just want a quote without having to be scammed into giving away my personal number and getting slimy phone calls
Sounds promising. On fixed income is reason for a bad credit report.
Want to buy a home for my family and my credit not to great
If I can't lower my interest rate don't waste your time I will like a 2.5 interest rate please thank you
If the 3.75 percent is possible this would be great
I was interested until I have to give my phone number out. I did it for insurance and for weeks I get calls from 7 to 29 calls per day.
It was a simple yes or no question. I feel I ponied up private info that will come back to nag me in spam and marketing calls.
Seems fairly good I don't want a lot of phone calls.
I am a low income senior citizen and too behind of my mortgage
I haven't really done anything but been referred to other lenders so we'll see so far good experience
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

