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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Seemed pretty easy. The sliders are not very easy to move on your cell phone though.
Hard to do a rate from texting but so far no issues. Prefer not to go any furt
Would like more reassure that info requested was 100% secure
I don't want people calling me. Thats why I'm filling things out ONLINE. Email is fine, so is texting.
NO PHONE CALLS
Ad says to find out how much money will payout for a refinance.
It shows I will be get low interest rates on your ad and now it's asking me to talk to a lender. This is a scam
Well I don't know yet,, im 72 my husband 74, paying 780 for next 5 yrs owe 100,001,00 on a non fixed rate. Our credit rate 650 an 601. Both on SS. Lived on property, 95 acres. Needs roof,, solor panels,, elec is 460. We have a modeler home setting on foundation... dece health,,, I still have to work. Just to many bills,, an would love to live a little,,, im on the road 7 days a week,,, no vacation,, can't go see familey,, out of state,, I have a 50 yr old daughter that needs a few surgeries,, an needs my help an I can't afford to stop an help,,, please help if you can... Thank you
When I see results I'll be able to give my experience
Was hoping for a written who he on here. That's what I understood it would be. Don't have time to call around or deal with high pressure salesman.
Good, I was wanted to see what there was out there.
This is not letting me know if I qualify for a savings in mortgage as it promised.
I dont like phone calls i like you to text me so i can see it in writing please. Thank you
Okay but I have nothing to say bad about Rocket mortgage
Quick and easy especially to understand on a Sunday
Asked for rate and did not provide, all call back, complete waste of time, go else where for rates!
I'm disappointed I'm not seeing what my interest rate & payment would be.
You operate like a scam. With email, phone number should be unnecessary. No one wants a bunch of sale people hounding them for weeks afterward. Post the deals or piss off.
All the information required to fill out was easy to fill out.
Simple and easy to fill out the information needed.
Just show us the rates,
And payment options. If they're acceptable I'll call you.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

