Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wanted to see a dollar amount immediately what I qualified for
...
I just wanted an answer, not to get my inbox flooded and my phone ringing.
It ok because it's sound realty good but I will fine out when someone call me
I'm don't want to refinance I want a home equity line of credit
Just an inquiry to see where we stand. Carla Sheppard
First step is effortless and I am to be connected with lenders via phone or email. We'll see how this next step goes. I will keep fellow applicants apprised as I receive information and further instructions.
This new option I'm looking into I like the option.
I prefer to refinance my 80/20 loan and take some cash out for home improvements
I thought u would be able to give a answer without talking to anyone right now
Someone called me before I even finished reading and filling out answers
You should reveal upfront that you're a lead provider, and not a lending institution.
It was very easy and less time consuming... It was a great experience!
I don't want any phone calls at this time. I checking to see what's out there
I am just looking for information in ref to refinancing
You didn't deliver what you promised. You should have stated your intensions to get my info and send it to a bunch of lenders so they can spam me for months
Im trying to find me a place nd see what can you y'all help me get me nd my children's
I have not received any information to judge at this time.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

