On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very good until you started asking these questions.
Just getting started, but so far it's been a good experience.
Very upfront and clear as it relates to the questions asked. Moves fast do not take much time as it pertains to online conductivity.
It asked my current address not where I am looking to Purchase which is across the country. Rates In CA will not help me
Easy, but are results actually probable lenders based on your algorithm?
I am just looking at what numbers your clients come up with.
Your website promised rates, but doesn't actually show them
Ask for too much info to start,,, my phone started beeping and i havent even sent it yet
I deal with cash not credit and your company doesn't like it
Seems to me like you know what you're talking about and it seems very easy
I was only looking for a current 30 year rate on a multi-family property purchase and you did not give me any rates. Your ad says that you would provide rates and you did not do that.
Easy to understand the process and a great help on refinancing your home with being able to get cash back from refinancing.
No real info just another bunch of lenders that will call or email. More junk mail
Please don't call me now. Keep my information confidential!
The initial set up is pretty simple so far. Filling out personal information forms is not a hard task.
It was fast and easy to check what lenders could help.
The only thing that didn't work was the question about having a second mortgage. The answer is NO, but it stayed checked as YES.
So far it's good. I just would like to get a refinance done.
Getting a list of lenders is a real help.
Wish you could get the info without involving phone or email. Avoid wasting time, ngive the quote and let the homeowner decide whether or not to proceed
I literally filled out the last part of the forms and hit enter and had a phone call. It is almost 9 o'clock at night. This lending experience is nothing better than a computer bot profile scenerio.
I received a call immediately from Amerisave. They may not be able to help me with my unique situation but it was nice speaking to a person that made me feel like a human being.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members