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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Haven't heard anything and would prefer to call them myself Monday. They can text me with any info I need
I would like to see where things are going before making a comment
Just starting out with this company so we will see
I don't know what to say until I get money in my hand
Asked for a 30 year fixed mortgage rate quote and was sold to two other vendors without any provision of rates.
They were great! Please use them to help get your loan going! They are so nice!
I don't have time now I am just trying to get options. I
My home is paid for. I just want to pull some equity out to consolidate some dept.
They'll let you know if it's good or bad and that's what I like about them be honest.
Hopefully this works because u said this loan works
I thought Lendgo was going to take care of lending
So far, seems ok, but I've not seen any quotes, don't have any idea how many calls or harassment may ensue from this application.
I have 0 balance on my mortgage but your graph does not go to 0! What's up with that?
Didn't actually show any info. Just baited you for your info.
I asked for rates. I was led to believe rates would show after putting in my info. No rates showed. Just lenders
If I and my wife get a cash out refi would be great, we have never been late sending the mortgage payment never it's Mr. Cooper
I do not want anyone callin. But it says they will after you add a phone number. I hate that. Email is fine.
Filling out things were easy, it's the fact that you say that a quote is ready but you give nothing about that and pass our info on. Not fair, you don't tell people that!
It's frustrating that I'm not given an approximate estimated value of my home before first getting stuck on the phone with an aggressive finance person.
No interest listed next to lenders, now i have to waist more time going to each lender and answer the same questions over and over and over again to get interest rates... what a scam, now my email will be filled with unwanted attention
It was no good very sorry don't have nothing good to say about your company if you can't make it the way you do business
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

