Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far it's pretty easy. I own my house and it's paid for I just need some repairs done
Person who called us sounded like they were under the influence.
Quick and direct not a hold lot of questions it seems to be very professional and they gave the implications that it wzz as it's to help if they can
Aaron Lewis has a great future…and I'll be in touch in 6 months! Thank you.
I havent had any experience yet. I haven't talked to anybody. Or been able to find anyone to refinance our doublewide trailer home yet!
Ur initial screen and final screen prices are different.
I didn't expect to be contacted. Just curious at this point
Its fine bu my credit score is under 600 so im wasting our time!
I have no bal on my home. I would like to pay off some bills and take a vacation
Just trying to help my dad sell or refinance the house up to him for real his names on everything here
It's been a fair experience at this point. This information was very helpful. Hopefully they stand by their product
Good, I thought you were going to ask me for my social security number, I would have cancelled because I do not want hard credit pulled
Need your help for me and my life goals and karma I'm that positive and sincere give me a chance you want be disappointed I'm going to go
Don't want to leave phone number or e-mail. You matched me with crap lenders.
I was looking for rates. After enter ALL of my information, I was not given rates. I fell for your sales funnel. Oh look, I already got an unsolicited email that I don't want. Awesome.
Ad leads a person to believe that a list will be given at time we finish information but this is just another gimmick to gather data.
Rates of 4.62 LOL - I am getting rates of 6.99 which are over 2 points higher than you are stating on your advertisements.
All you did is set up a list of lenders. I can get that all by myself. I thought there would be specifics like how much $$ I could get and what the rates would be.
Was looking for rates - not to have my information given to lenders. Very disappointing.
I'm retired the money would be great seems I like a dream come true!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

