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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I haven't found out anything I don't understand what's going on I own my home all right I don't know nothing on it so am I entitled to anything or am I penalize because I own my home
Reviewing all options to see what is best for my dollars.
I hope I can get my home equity paid off sounds like you might be able to help me
I was hoping to just get some ballpark figures from lenders in printform without them calling me. I'm not ready to do a refi as yet. Just wanted to get some estimates to compare with my current lender.
So far ok. Trying to get a loan for woy that needs to b done
I just submitted the base info. How can I rate my experience?
Superior response & excellent overview of potential Hm equity loan
Incomplete I have not had an opportunity to speak with anyone.
Typed in all my info just for you to tell me to go to rocket mortgage.
The site FAILS to indicate what the refinance rate would be!
I am currently paying 2.75%,and don't want it to go higher!
The process is easy but I'm just inquiring. I'm not expecting to talk to anybody this time of night
Nope dont need everyone calling 10 times a day drives me nuts
Hopefully they will approve me. Coz I really need this. Thank u so much.
I don't understand the way people do business by computer…
I owe nothing on our home
Please text me and let me know a banker will call me
This has not told me anything yet about borrowing money my past credit is not that great great.
I need the money for dentures and paying of credit cards
In the very beginning of the information you are requesting it States you will SHOW ME HOW MUCH $$$$ I WILL BE APPROVED FOR! I GAVE YOU ALL MY INFORMATION… WHERE ARE THE QUOTES YOU ARE SUPPOSED TO BE SHOWING ME!?
TERRIBLE. YOU ASK FOR ALL MY INFORMATION…. YET YOU DONT SHOW ME WHAT MY RATE WOULD BE & HOW MUCH I AM ABLE TO BORROW! SUCH A WASTE OF MY PRECIOUS TIME! ALL OF YOU ARE SOOOOO USELESS!
I was expecting to be able to see offers, not immediately be bombarded with phone calls.
Painless and very easy to do and make a lot of sense.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

