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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I have paid my home off, but would like cash to do some home improvement.
Very good information about how much my house is worth
Do not want lenders calling me. Just wanted an idea on rates.
I do not see why you need name and personal information to calculate, including phone number. I don't have the patience for calls. Too much!
Keep sending me e mails that say they can help me but once im at the site they cant help me
It said you would show offers and all I keep getting is phone calls. No I did make a mistake with one star.
I heard that this was a good lending company. They will work with people who need a loan.
I expected to see offers shown on the page immediately, especially when being required to submit a good amount of information.
You don't provide rates or loan options. You only pass my information to loan companies, so they can all call me.
I haven't gotten an exception or a good interest rate offer
I was not shown loan rates, payment terms or other loan details. My phone is ringing. Talkong with sales people is not what I was expecting or desire.
I should get an idea of if I qualify not fill out all this info then wait?
Good information but I really don't expect anything positive because of my credit rating. Thanks a lot.
Your website is very good and concise in my opinion anyway.
I would rather wait until the end to give a review.
Unable to put in correct information wuss the slider. Reqire too much personal info. Not likely to get specific quotes if you're not able to put in exact numbers.
I was expecting rate information which was not provided, just names of companies i could have called on my own. Now my phone is being blown up with calls. NOT what I was looking for to start.
I was looking for online rate quotes not a bunch of people calling me every min
Bait and switch. See rates instantly then whooos there was an error but lenders will be calling. What a scam.
Very straight forward. It was quick to go through.
Would like to have more information upfront before all the phone calls.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

