Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Will call again in a few days. Was interrupted with a personal matter. Sorry.
There are no options to choose for me as I paid cash for my home and I have no mortgage. Also, I own a 2 x 6 stick built, double pane windows, drywall, etc., manufactured home NOT a mobile home.
There is no help here. Just gathering all my personal info! You didn't even ask where I'm trying to find a house. No one to ask questions to. This is complete waste of time
Only a 2 star for now because all you did was capture my information for others. The ad led me to believe, I would put in data and receive immediate quote.
I imagine that when the average person is simply seeking information about things like this, they would usually prefer to be sent a few email offers or a list of companies they could go through.
You guys have my phone ringing at 8:00am
Well rather express this after we see if anyone out there can help us.we Owen our home and wanting to some upgrades to it and shop and wanting pay off some bills.
I didn't want to be called right away I wanted to see potential rates not bombarded with sales folks
Thanks for such fast response and service sincerely
I have to speak with someone else and give them all the same information I just put into this system.
Husband died I've been on hospital since 21 gave 6 months to live several other things if you call make it after 2 pm eastern time please
I really have no information at this point to make an informative evaluation
Never saw a loan amount or any terms did not choose
It was very bad. Instead of providing mortgage rater it takes your info and just sell to other lenders. No Rate. Waster of time.
Incredible. Loved it very good It seems to have what we are looking for
Very easy to navigate. Questions are quick and simple.
Pls dont collect personal information for showing rates to customers
I do not want calls right away. I want a list of lenders
I am really not interested in Refinancing, but was just wondering what cash i could get out of my house. I have a 3.5 interest rate and my payment is 513.82
Access to your account is the same day is the best way to get your money
The search said you would show me today's rates not send me to be solicited...
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

