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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It's good to know to lower your payment I love this
Pretty straightforward. Easy to navigate.best bus I've seen on here
I wanted competing offers. I have only one lender option with good to excellent credit.
Waste of time. Sending my info to lenders well known that I could contact directly. No new ingots. No details. What a rip
Problem indicating I have 6 months remaining on my bankruptcy
You fraudulently stated, after filling out the basic information that I would see quotes…not have someone contact me. I do not want to be contacted by anyone. I will contact who I want, not who you choose. Just another fraudulent company making fraudulent claims to try to scrounge up business. Try being honest for a $#*!ing change!
I would like to refinance and $20,000 for home improvement
I am a good man trying to keep up with everything that's going on in my life
New to the program, am getting it, understanding the terminology is new.
False leading ad. Says get rates in minutes then says have to review info. Misleading
Would like the option of contacting me by email instead of phone
My experience to this point has been very efficient.
I was looking for information that I could see right then not a phone call.
I would prefer your information be sent to my email I don't like people calling me
I'm interested and wanting to see what my options are
Easy steps don't know yet about the services first time
This my first time using the app will let you know in the future
Filled out info to get rates, still don't see rates
It was a very quick and easy process answer a few questions and they match you up how easy is that?
Very efficient, and easy! I think I can see the light at the end of the tunnel.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

