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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You are amazing you helped me and my husband find the perfect home to grow ate little family
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I couldn't be matched with real estate agent. That was the whole reason I came here.
Not currently in my home--will check e-mails soon.
I think you're lying to me, advertising that rates are at 2.25% when the reality = over 6%
Good customer service I just wanted to know can I get my chicken nuggets or french fries on deals I would like to work from McDonald's but you know
I don't want a call back. I want to see the rates first based on the questions asked.
Great, looking to renovate my home to make update repairs as needed.
It was great if I'm approved I'll change it to 5 star
Fast info, no pressure, and the money saved is a blessing.
So far it has been very simple and easy to navigate
Experience and both efficient with knowledge the real estate.
Very good easy to understand looking forward to talk to someone
I think it's just lame how I own my home and property and still don't qualify cause my credit score is not good so there's no need to contact me any further cause apparently you nor I can change my credit score overnight
Very easy to use but I own my home so I'm not wanting to refinance it. I would like to borrow money on it
I don't want to be inundated with calls. Please remove my name from the program
Should not have to enter email and phone number to get rates
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

