Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I feel duped. I didn't want to be inundated with phone calls.
I was unprepared to be innundated by phone calls versus just reading some potential quotes as the original clickbait I read suggested.
I didn't ask for you to give my information to anyone! I don't want to be called, and your site said no mail or email. Your site indicated that you were giving ME info on lenders, not that you were giving THEM info on me! Deceptive.
I love how easy and fast it was to pre qualify to see if I would be able to get assistance in my situitation. I did not care though that I had to wait to receive a phone call to see what company I was best matched with. I would have liked to known what company would be calling and a little about what their services are.
I didn't want anyone to call. I was just curious. Don't want a loan!
I bought a house with very little interest and put down 28 thousand dollars cash and now it's a rental.
I didn't know if there was going to be any lenders I could get
I do not want any calls, it was mot mentioned prior to providing my number that people would be calling.
I'd like to shop rates on my own without having to provide contact info and/or be called by a vendor. I want a chance to read and compare quotes before discussing them.
Your ad posts a 2.25% lending rate. True or misprint?
I own my own home, deed in hand, has no interest rate on it.
Just paid off my dad's Caddy he left & the 44 pymnts, now back title in hand on everything we own.
Easy to get online and find out what they can help you with.
I haven't even finished filling out the form and my phone is already ringing please email me do not call
Easy, non intrusive way to see if a cash out equity loan is something worth looking at and how much money you can get, terms all that $#*!.
It's easy to fill out but lets see if this app will give me a lender that will help me!
I wanted to check available interest rates and lending options without sharing my phone number and personal details. You ask for those details and then say oh. We don't have any options right now. Then you sell our information to third parties who keep calling us non-stop. Absolutely disgusting practice.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

