Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Ardinie J.
Unfollow Ardinie J.
Share Review
Report Review

I am looking to refinance right now I am with sag reverse mortgage but it is not for me

Date of experience: May 3, 2023
Washington
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Alice was very nice and very friendly. I felt bad because we weren't quite ready to talk to anybody just trying to get some information. So she will be calling back on Friday at 11:00 and I'm sure that she will be just as friendly and helpful as she was when she called today.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Share Review
Report Review

Everything was good until I got the message saying someone was going to call now. How did you go from providing info to calling right now.?Not a good time.

Date of experience: May 3, 2023
Missouri
1 review
0 helpful votes
Follow Ronald J.
Unfollow Ronald J.
Share Review
Report Review

So far sounds good but will see. Everything that sounds good isn't always so great in reality. So let's just see..

Date of experience: May 3, 2023
Missouri
1 review
0 helpful votes
Follow Christy O.
Unfollow Christy O.
Share Review
Report Review

I was told I would get a rate quote, instead just tons of phone calls.

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
Follow Bj R.
Unfollow Bj R.
Share Review
Report Review

I don't need anybody to get in contact with me you said that you will be able to give me the quote and you didn't I hate doing things online I don't need to talk to anybody I just expect for an estimate to be sent

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
Follow Ellen Y.
Unfollow Ellen Y.
Share Review
Report Review

Thanks its been quite interesting so far you guys are good company couple of my friends also say the same.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
Follow Kay L.
Unfollow Kay L.
Share Review
Report Review

I was expecting to see ballpark rates not get like 4 phone calls with people selling me

Date of experience: May 3, 2023
Tennessee
1 review
0 helpful votes
Follow Velvet Y.
Unfollow Velvet Y.
Share Review
Report Review

By finding the source it was easy to start, even if I didn't do the loan as of now, for total amount, of what, I will need to spend.
Velvet M. Bostick

Date of experience: May 3, 2023
Virginia
1 review
0 helpful votes
Follow Tammy N.
Unfollow Tammy N.
Share Review
Report Review

It was easy
May 3, 2023

It was easy. Now I am not looking forward to the 50 or so phone calls I will get today.

Date of experience: May 3, 2023
Florida
2 reviews
0 helpful votes
Follow Anita Z.
Unfollow Anita Z.
Share Review
Report Review

I haven't finished yet and phone already rang so I used the screening tool Google has and they would not identify themselves first and hung up.
Only scams so that sales people sell their loved ones for a dollar so I don't trust it

Date of experience: May 3, 2023
North Carolina
1 review
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

Didn't give me an option to say that my house is paid off.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
Follow Evelyn O.
Unfollow Evelyn O.
Share Review
Report Review

No real offers were provided
June 2, 2023

No real offers were provided. Now everyone has my information

Date of experience: May 3, 2023
Oregon
2 reviews
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

All of the calls are going to voicemail and I'm not looking forward to getting rid of the ones that I don't select. Not my first rodeo.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
Follow Jeff A.
Unfollow Jeff A.
Share Review
Report Review

Just provide information
June 2, 2023

Just provide information - don't try to sell me with a bait and switch tactic

Date of experience: May 3, 2023
New Jersey
1 review
0 helpful votes
Follow Audra U.
Unfollow Audra U.
Share Review
Report Review

I'm at the beginning of all of this. How can I give a good rating?

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
Follow Julius T.
Unfollow Julius T.
Share Review
Report Review

QuickEasy,almost playful!
May 3, 2023

Quick
Easy,almost playful!
In the he privacy of my bedroom and the sanctuary of my mind, i can conennect with the lenders who are ready, willing and able to address the issue of credit rating etc.,with flawless expediency, No sence of comparisons (peer pressure). I can stop anywhere duing the interview. Thats empowerment! Elegant! Unbiased, unintrusive; thanks for being in my corner to support service and champion my family's dream come True. I *** Love and admire the work and jobs you do as U must,too. Well Done...BZ!
Wallet Street meet Main Street..." i am a wheel now!" I feel like i just my personal lottery".

Date of experience: May 3, 2023
Michigan
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

It's not right I own my like I said I own my home 0.00.so it's bull$#*!.

Date of experience: May 3, 2023
Nevada
1 review
0 helpful votes
Follow Cathie Z.
Unfollow Cathie Z.
Share Review
Report Review

I did not and do not a phone call. I was misled to believe that I could get offers in my E mail or text.

Date of experience: May 3, 2023
Kentucky
1 review
0 helpful votes
Follow Lisha I.
Unfollow Lisha I.
Share Review
Report Review

So far so good
May 3, 2023

So far so good. Waiting to hear from a representative to find out what offers are available.

Date of experience: May 2, 2023