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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Alice was very nice and very friendly. I felt bad because we weren't quite ready to talk to anybody just trying to get some information. So she will be calling back on Friday at 11:00 and I'm sure that she will be just as friendly and helpful as she was when she called today.
Everything was good until I got the message saying someone was going to call now. How did you go from providing info to calling right now.?Not a good time.
So far sounds good but will see. Everything that sounds good isn't always so great in reality. So let's just see..
I don't need anybody to get in contact with me you said that you will be able to give me the quote and you didn't I hate doing things online I don't need to talk to anybody I just expect for an estimate to be sent
Thanks its been quite interesting so far you guys are good company couple of my friends also say the same.
I was expecting to see ballpark rates not get like 4 phone calls with people selling me
It was easy. Now I am not looking forward to the 50 or so phone calls I will get today.
I haven't finished yet and phone already rang so I used the screening tool Google has and they would not identify themselves first and hung up.
Only scams so that sales people sell their loved ones for a dollar so I don't trust it
No real offers were provided. Now everyone has my information
All of the calls are going to voicemail and I'm not looking forward to getting rid of the ones that I don't select. Not my first rodeo.
Just provide information - don't try to sell me with a bait and switch tactic
I'm at the beginning of all of this. How can I give a good rating?
Quick
Easy,almost playful!
In the he privacy of my bedroom and the sanctuary of my mind, i can conennect with the lenders who are ready, willing and able to address the issue of credit rating etc.,with flawless expediency, No sence of comparisons (peer pressure). I can stop anywhere duing the interview. Thats empowerment! Elegant! Unbiased, unintrusive; thanks for being in my corner to support service and champion my family's dream come True. I *** Love and admire the work and jobs you do as U must,too. Well Done...BZ!
Wallet Street meet Main Street..." i am a wheel now!" I feel like i just my personal lottery".
I did not and do not a phone call. I was misled to believe that I could get offers in my E mail or text.
So far so good. Waiting to hear from a representative to find out what offers are available.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

