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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Geezzzz guys I haven't even talked to y'all yet! What would you like me to say!? Lighten up!
I'm very impressed with the service as well as I surprised. The short time was worth seeking th help I needed.
Trying to read info and phone blowing up from lenders.
Ordinarily user experience...you need to increase the user experience...
I hope that I can help my family we all started wit&and it quickly grew out 4 bedroom home in need a 6 bd min
Prefer to communicate via sms. Could've complicated via PC
It's another "lender marcher" so in other words I'm going to be getting nonstop calls at all hours of the day and night from people I can barely understand and I'll end up with atleast 30 more blocked numbers on my phone! Not to mention the hundreds of spam emails! Do NOT GIVE THEM YOUR EMAIL OR PHONE NUMBER! I've received 2 calls already just while typing this review!
I didn't know this was a "match with lenders" site. Now I'm going to get another 30 calls a day and 100 emails daily! False advertising as usual!
Goode I heard they are real fine to do business with.
Questions are impersonal and inoffensive, and ask for general information about your general home info.
Why would you ask me this question the second I requested information
Why do they have to have so much info for a quote. It is just a quote! That is because they are selling our information. They get richer while we get poorer. Such a shame.
I don't know right now until I see what you guys are talking about
Would like NO PHONE CALL JUST A QUOTE VIA EMAIL ONLY. Thank you Peggy Staszak I do not answer phone calls unless I know the person calling
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

