On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Link was deceptive-it said I would be able to compare VA mortgage rates, but I could not see any current rates.
It was pretty easy to get an free experience on this thank you
I thought it was very clear in what they was asking
Excellent process easy to go through
Straight forward
Filling out the questions was quick and easy, hopefully the rest of the process is too!
Just like it says I'm very quick and easy to do so far I'm very happy with my experience
Just an inquiry; please no calls at this. Please email information
Ok thanks for letting me know everything about me and the other place for me to get out there and do something
Awful experience with Andy. Couldn't get a word in. This guy was not professional. No help.He didn't even try to help. He was useless.
I have owned my home for 15 years I payed cash when I bought it. There is only refinance offers.nothing for homes paid off
Bill? Good dude! He's a Professional Gentleman is what he is! Had absolutely no problem answering any crazy $#*! question I threw at him. He's without a doubt got my business and any referrals I can find will also surely go to him. Thank you
It's a bit presumptuous for an accurate review at present
I expected to see rates. I gave a fake number because I don't want to phone calls while I'm shopping rates. I haven't determined whether I want yo take a loan yet.
There were no choices so I could provide you with accurate responses - thereby making your responses to be more customized for my situation. Example: I do not have a mortgage on my home, so technically I do not owe money on my property. I am trying to free up some of the equity my home has accumulated in the 10 years I have lived here, and I am looking for the smartest, most user-friendly lender to help me through this process as stress-free as possible.
Easy but too soon to tell what the results might be.
If you have completed your assessment, why not share it rather than force me to speak with someone?
Easy to follow instructions, there should be an option if you have no mortgage.
When you say you'll give rates, give some. I don't want a call, I want to see what the rates are and then I'll decide if I want to talk to someone.
Too many questions, not enough answers. I thought I was going to receive info on rates, but instead, only more questions and telephone numbers of lenders
How can I put down a quick message about my experience when I'm in the dark all I've done so far is fill out the application!
Too slow and poor results. I will not try again until you improve your work.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members