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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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This all has been very informative. My experience has been good so far.
I don't want to talk on the phone. Online or in person.
So far things are going very quickly I'm in a big hurry all the time so this helps alot its goin very quickly and I can't be happier
They are quick and rite to the point. It's about money, show me some let's fix this problem, money will fix my problem. Now I'm ready for you to help me quick.
It's just referring me to regular lenders. Nothing I haven't looked at before. False advertisement claims
It should be all online I don't want to wait for a phone call. If I did I call the bank
I need 1,000 dollars asap.I was hoping to get help now. I will give it back to you within 2 days. I need to get this done.
Deceptive intro. " Our platform will bring you updated choices in seconds,. We can match you to your best lenders… "
I was actually expecting choices of lenders. Maybe interest rates and possible loan principal amounts.… But instead, I get to receive all kinds of phone calls from numbers that I don't know that I will not answer….
Overall experience so far?
Survey powered by Consumer Reviews - Sitejabber
I wish to do my request by texting hate phone call
I didn't expect nor prepare to receive 4 phone dalls IMMEDIATELY after sending in my answers… not interested in endlessly being on phone.
Send in email.
I absolutely do not want banks to contact me by phone.
Just wanted to learn about what I'm getting into I
You take me to the end of the survey and tell me nothing. What good is that?
I live in a mobile home park. I own my home but not the land. The application did not explain the difference. The lenders that have contacted me do not provide financing for properties like mine
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

