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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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First I owe 0 on my home completely own free and clear
I didn't want anybody to call me, I just need the request information
You require too much personal information from prospective customers.
You guys are all the same. Never give the actual rates. Just suck people in so you can barrage them with your stinking phone calls and emails. That's why I never enter my real #.
What the heck? No explanation on interest nor terms of loan? U expect me to call each one of them?!?!
I dont want anyone calling me. I wanted info simple on qualifying.
Very easy not complicated. Waiting on results now. So pretty fast
This is first time I have used my equity, but so far ok.
I'm always maliciously force advertised with false hope and promises it's unfair and discriminatory, and it gets the fair credit reporting act and the equal housing opportunity and the FHA which y'all claim to be back by 500 is the credit score and I'm at 5:80
This company continues to maliciously solicit with false offers just to sell your information for profit
Great thank you for your help today and have a great day
I'm pleased at what I learned about the mortgage, and can contact you in the next 24 hours. Many thanks! Richard Andrews
Because you said they would call me. Making up for not having any lenders right now.
I get these things all the time and last time it was a joke
Just a bit fearful of personal history of 'sounds great…….,,…,,then….,,, really very bad. So I just have to do some brain storming with others… I just need to be careful… so It is me, the info you gave seemed okay…
Easy to answer and I like the options!
Haven't heard anything about my tests as stated been over 2 min.u just wanted me to listen to a sales person.not happy it's mid night don't call me going to bed unless you want to tell me I'm approved
I didn't know I'd be providing my information to multiple companies.
The initial screen said I would receive no phone calls, yet my phone rang within 2 seconds.
Seems painless. Have yet to talk to any representatives with real offers so far. Promising.
Bate and switch, I wanted to see rates, I don't want to talk to anyone. Should be upfront about that
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members