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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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What I am looking for is a $15,000-$20,000 2nd lien on the house to pay off some credit card debt. I am not considering a refinance. I was planning on getting a job, but my hip went out and sitting at a desk all day makes my toes and feet puffy. If a lien is not possible, I will take it off the table and look for a lower paying job where I can be on my feet.

Date of experience: June 5, 2023

I am not looking to refinance, but would like to look...
April 16, 2023
Previous review

I am not looking to refinance, but would like to look into a reverse mortgage to pay off credit card debt.

Date of experience: April 15, 2023

Thanks for helping me sort out my options
March 30, 2023
Previous review

Thanks for helping me sort out my options

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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I dont want a call, i wanna see rates based on my credit score. Estimates based on multiple credit scores would be fine. Please email them. We don't answer that phone- ever.

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
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They are quick and make us feel hopeful.

Mr. Herrera

Date of experience: June 5, 2023
Maryland
1 review
0 helpful votes
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I hate the calls
July 5, 2023

I hate the calls. The site should do what it says not have 4-8 people or loan office calling you back to back.
I hate these sites..

Date of experience: June 5, 2023
Alabama
1 review
0 helpful votes
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Lovely just trying to get an estimated guess on the cost

Date of experience: June 5, 2023
Michigan
1 review
0 helpful votes
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I have no experience so far
June 5, 2023

I have no experience so far. However, filling out the form was very simple.

Date of experience: June 5, 2023
New Mexico
1 review
0 helpful votes
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Never gives info as promised
July 5, 2023

Never gives info as promised. Always have to wait for solicitor to call you

Date of experience: June 5, 2023
New York
1 review
0 helpful votes
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I came into wanting to buy a house blind but the little while I spent on here has just made me learn a lot and open my eyes to thinking it is possible

Date of experience: June 5, 2023
New Jersey
2 reviews
0 helpful votes
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If your system has to make customersanswer the same questions repeatedly then don't bother bother I don't want you to waste my time!

Date of experience: June 5, 2023

P
June 5, 2023
Previous review

P

Just checking rates

Date of experience: June 5, 2023
North Carolina
2 reviews
0 helpful votes
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I did not realize that I would need to give my phone number. I thought Lendgo was the company and not that you would be setting me up to get calls from lenders. Then, you did not even show any lenders.

Date of experience: June 5, 2023
Florida
1 review
0 helpful votes
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Well I found my book and I'm going to read some of it to figure out how to do that

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
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You lied
July 5, 2023

You lied. He said he would send me a list of lenders no list only a bunch of phone calls. I just hate you big fat liar's.

Date of experience: June 5, 2023
California
1 review
0 helpful votes
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I need to see potential rates rather than waste more time

Date of experience: June 5, 2023
Massachusetts
1 review
0 helpful votes
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Complete waste of time
July 5, 2023

Complete waste of time - You guys take all the information and provide pathetic response which is useless.

Date of experience: June 5, 2023
North Carolina
1 review
0 helpful votes
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Waiting for the complete information that's precise and getting all the information I need to make my decision on committing to follow through with this procedure

Date of experience: June 5, 2023
Indiana
1 review
0 helpful votes
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The advertisement is not very honest about giving instant quotes like it stated before entering my info

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
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Nope
July 5, 2023

Nope. Should be able to give u info without a phone call

Date of experience: June 5, 2023
Idaho
1 review
0 helpful votes
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Seems promising, this far...
June 5, 2023
Updated review

Seems promising, this far... we'll have to see what's to come.

Date of experience: June 5, 2023

Nothing has happened
February 3, 2023
Previous review

Nothing has happened

Date of experience: January 4, 2023
Tennessee
1 review
0 helpful votes
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I thought it was going to tell me something useful, not send me to a bunch of different loan opinions like lenders.

Date of experience: June 5, 2023
Oregon
1 review
0 helpful votes
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So far so good I'd rather speak with someone in the morning cuz it's getting kind of late. And I have a couple of appointments in the morning forward to speaking with you folks thank you.

Date of experience: June 4, 2023