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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I haven't finished the questionnaire, and my phone is ringing with people calling and offering wanting to refinance my loan. I will appreciate if I can call the lender myself or maybe they can contact me via email instead of phone call. They don't know if I'm available to talk. I'm busy and unable to answer the phone. Is totally frustrating!
I dont know yet will let you know when I talk to a lender thank you
No rate information was given on rates that I had requested.
It's okay, but was looking for loan amounts percentage after filling out information.
Thanks but have
Decided yet I have to talk to my wife, thank Will call you back when we're ready and have decided
I want the rate and not who I can get a loan from and now all unnecessary phone calls
Don't know yet. Need to see more information. Still hopeful.
Super, because I have dealt with the company before. They are very good at what they do.🤔.
So far so good. Very user friendly and effortless website. Very nice site.
So far, excellent! I'm experiencing do delays or re tape. I'm moving through the application process effortlessly.
List experiences in reverse chronological order (most current experience first). Describe your responsibilities in concise statements led by strong verbs. Focus on those skills and strengths that you possess and that you have identified as being important to your field.
Good so far fast and easy process will have to see how it ends up
Someone has called me three times. I was looking for info not to speak to someone right away. Yikes.
Don't like being bombarded with calls most prefer text or email correspondence
The process was easy to fill out and understandable. I was relieved that it was so easy.
Excellent information and advice were quickly and clearly provided regarding my available mortgage options,
Did quickly. Questions were not real long or real hard. Questions are easy to answer
I don't know what is going to happen I wanted to see how much would be available
I don't like phone calls, correspond with email, we can use email. You can ask me any questions from that source.
Quick and easy not complicated. Gave reasonable options for loans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members