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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Entered my info and you are giving it to lenders. You don't have real rates. You just sell my info.
I just had to type important information in order to get a loan.
Easy and quick but I going to.pass at this time due to some medical issues
Thank you
I don't know the address to the home that I would like to buy.
I am not a banker or a broker or realtor so I'm not a financial advisor but I would like to be able to have someone to help me out that I could trust
It isn't letting me put both me houses in the address! I own both houses, both are bought & there is no mortgage on either one! Both are Paid in full! Nothing owed on either house!
I'm drawing social security and my payment has almost doubled since my daughter bought the house
I don't want to be bombarded with phone calls and emails.
We have been working on this for 5 months and not happy so far
Every time you go on one of these sites it's never like it says you end up going through so many hoops it's not worth it
I've understood everything I was typing into my format.
Quick and easy to find and not overwhelming.
Ad said instant info. Now I have to wait for several people to call me. Bad advertising.
The minute i put in my phone number my phone went crazy- put me on on the do not call list
Good all questions where answered in the right manner of time
Your scammy type approach to suck you in, when people intend to get real information. Be transparent that you are a head hunter for other companies
Interested in seeing how I can improve my financial situation.
I can't tell you anymore because I haven't received any mortgage interest quotes yet.When I receive them I will review them and advise you of my decision.
I do not want phone calls just email me I can not take personal calls!
The ad indicated YOU could tell me how much cash I could pull out of my home. All yo have done is asked personal questions and nothing about my house. Just another gimmick.
Nothing has happened yet, not that I was expecting anything different.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

