Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

South Carolina
3 reviews
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Please do not lower my #s by checking my credit score.

Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

I wanted a loan to get me out of a loan modification. Let's see what happens

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
Follow Dianna T.
Unfollow Dianna T.
Share Review
Report Review

It's ok right now.but at the moment My phone is off

Date of experience: August 30, 2023
Wyoming
1 review
0 helpful votes
Follow Billie J.
Unfollow Billie J.
Share Review
Report Review

My property is paid off
September 30, 2023

My property is paid off. Only 300 to 400 taxes per year and many upgrades; new water top of the line pipes, new roof under 20 year warrantee, new shop, front entrance face of hom freasly painted, new 20,000 septic large system, Near trout fishing 7 minutes to Lake Haiti and Twin Butes, almost one acre and no zoning. Residential/Business, potential of another house, utilities all there, has another separate RV hook-ups. Historical site use to be feed lot, gas station and then restaurant.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Should make sure your clients give a rate give me some fax information I needed when I filled out my life online can get nothing but wait for someone to call me. I want an answer before I speak with anyone. Via text via email I I gave honest information via text. All I want is I made the right decision had you to put information for me to follow through call right company to work with Jay a

Date of experience: August 30, 2023
Wyoming
1 review
0 helpful votes
Follow Billie D.
Unfollow Billie D.
Share Review
Report Review

Should have offered enter box for credit score and need to start another membership to check again.

Date of experience: August 30, 2023
Maryland
1 review
0 helpful votes
Follow Drew K.
Unfollow Drew K.
Share Review
Report Review

I was hoping to get some information and only got redirected to other sites. Plus it sounds like an agent is going to contact me which is also not what I wanted, glad I gave a fake number.

Date of experience: August 30, 2023
Florida
2 reviews
0 helpful votes
Follow Lourdes Q.
Unfollow Lourdes Q.
Share Review
Report Review

Quick response in processing overall detail information

Date of experience: August 30, 2023
Michigan
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

I'm only began to explore the idea of " Refinancing Our Home."

Date of experience: August 30, 2023
Missouri
1 review
0 helpful votes
Follow Steven Q.
Unfollow Steven Q.
Share Review
Report Review

It would not let me thru the address screen for 25 minutes. Kept asking for my address

Date of experience: August 30, 2023
Colorado
1 review
3 helpful votes
Follow Tracy C.
Unfollow Tracy C.
Share Review
Report Review

This makes three times now I've been to your site and...
September 29, 2023
Updated review

This makes three times now I've been to your site and you claim it you can find me lenders but then you say at this time you haven't found lenders and Linda was contact me and all I get is spam calls and spam texts this is a joke you're a joke your company sucks

Date of experience: August 30, 2023

Let go you are a joke, because every time a person...
July 30, 2023
Previous review

Let go you are a joke, because every time a person puts in the information required to refinance their home with the equity value if you say that supposedly going to get a phone call from lenders or yourself and you never respond all you get is a recorded message about stating I need to be updated on Google with my business that's pathetic it's nothing but spam spam spam! Do not rate you at all I wish I could rate you with no stars

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
Follow Dinah W.
Unfollow Dinah W.
Share Review
Report Review

Didn't have very much faith that it would go thru n...
August 30, 2023
Updated review

Didn't have very much faith that it would go thru n it took 3 x time as this did. Awesome.

Date of experience: August 30, 2023

So far so good
May 18, 2022
Previous review

So far so good

Date of experience: May 18, 2022
California
1 review
0 helpful votes
Follow Huyen B.
Unfollow Huyen B.
Share Review
Report Review

Misleading advertisement
September 29, 2023

Misleading advertisement. You displayed very low rates to trick people putting in their personal contacts, and then there was no display of actual rates from the lenders, but instead, there were a flood of of calls disturbing me. This is very annoying and tricking way to lure people in.

Date of experience: August 30, 2023
Alabama
1 review
0 helpful votes
Follow Gina G.
Unfollow Gina G.
Share Review
Report Review

I don't want calls because I teach
September 29, 2023

I don't want calls because I teach. I would rather make calls when convenient for me.

Date of experience: August 30, 2023
New Jersey
1 review
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

I wanted to see what I was qualified to get, not get connected to a lot of people to call me.

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
Follow ELBENEZER C.
Unfollow ELBENEZER C.
Share Review
Report Review

Before I can finish typing I'm already receiving phone calls. At least give a person the option to continue reading the fine print

Date of experience: August 30, 2023
Arkansas
1 review
0 helpful votes
Follow Kim H.
Unfollow Kim H.
Share Review
Report Review

Give options online
September 29, 2023

Give options online. I don't have time to talk to multiple lenders on the phone

Date of experience: August 30, 2023
Ohio
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

As a nurse I must choose to take a call after 4 pm. With a private client now that might need attention

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
Follow BARBARA J.
Unfollow BARBARA J.
Share Review
Report Review

I was requesting information from you as to whether I wanted to give information to you so don't bother to call me because I'm not going to answer no way no way ever no way you're too sneaky

Date of experience: August 30, 2023
Washington
1 review
0 helpful votes
Follow Mona T.
Unfollow Mona T.
Share Review
Report Review

There is no literature that goes over what terms would qualify a candidate.

Date of experience: August 30, 2023