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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You promised a list of lenders what I got is a bunch of phone calls that I didn't want and wasn't told about. You're misleading from the very beginning I don't do business with companies that mislead their customers as a first impression
I prefer text, no calls please. Everything has been great.
Terrible. Just spams your contact information and need to repeat everything to the contacted spamees who spam you with offers. Just a waste of time. I could have contacted individual companies all on my own with less overall hassle of deleting unwanted continuous mailbox spam. Beware...you were warned.
Poor credit rating is recent Deciding on whether I should work with creditors or get a loan
Agent was knowledgeable and nice. Very professional.
Don't need this service if all you do is offer banks/lenders...I have google.
Bait and switch -promised to give rates and amounts but only have lender contact info.
Immediately got calls from lenders I've already spoken to. Some also called from out of state.
Well I have not been given the names and numbers of lenders yet!
Thanks for helping me it was the best experience I've had in a long time
This survey is not written in stone, but rather getting an idea of what might be available.I'm not selling my home anytime soon.
Ok I have no opinion about the experience I have to wait to see
Very friendly and fast results for those whom are looking to make a change in there life
I wish you would just show me more about rates and amounts on this site. I don't want to talk to anyone until I see the numbers.
If I get the loan my experience will be wonderful n if not it will not be wonderful
Amazing and very fast and reliable results and information about homes and mortgages.
I feel the process was short and on point, and also the idea of a "home equity line of credit" rising or increasing. Along with everything else in these very troubling times I must say was definitely overlooked. I think this might be a real answer for everyone but most importantly for struggling families trying to survive and to meet today's continuous rising costs and obligations.
It was a quick process. I only wish we could have our conversations via Text Messaging
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

