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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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So fair easy process. Don't like all the phone calls. I don't have time spending time in the phone talking to these people.
You mislead people while gathering our personal info for your gain!
You lie to people that they can view offers and force them to enter an email address and phone number in order to see said offers. You then provide no actual offers but instead you display a message that someone will reach out with offers. This is misleading!
After putting all my personal information, I was not shown any rates - it just to could me to a list of lenders.
Let's hope its true and they do what there telling me and they do it
Ok just don't want phone calls before I've finished with the website
Easy scroll.Your intro or lead in info. Making equity a source of payment for updates & additions
Implementing comparisons to see if it is better to stay or downsize.
I wanted to give you a five star rating, but since I'm being forced to type this message, I can only give you a four star rating.
NOT SURE ABOUT THIS GO GO GO ------------------------------------------------------------------------
I wanted rates and you just collected my info. Crappy service
Too early to tell. I have to review the information that is to us.
I just started the process can you explain to me if my mortgage will change
Very easy to fill out, The questions asked were easy to answer,
Very quick and easy questions to answer.
You say you will give a quote but you dont you force a phone call
What are the rates? Is there a monthly payment what a stupid site. You need a new plan.
My phone rang 2 seconds after i entered it. Im not surfing through 4 lenders without a clue as to the interest rates
Quick Service, complete information, media coverage quick response
I don't a experience. I just did this form. I really don't much experience yet
Site does nothing to help just collects your info. It is just a marketing scam to send to real lenders
Thirst trap on facebook nothing that was said was true. They really need to regulate these advertisers from claiming false statements
This was no help felt like click bait, I expected to see estimates at the end of providing my information
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members