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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It was quick and easy. Not so many complicated questions.
Wasn't expecting to speak to anyone, I thought by the original statement by this system that I would get an estimate of what I may qualify for. I did not want to speak to anyone personally at this time
I really haven't had any experience yet. I'm just checking this out.
The site questions have been quick and easy so far and response time was short as well.
Good but we worried about our information. Anyway, I hope you can help
It's misleading for you to say put your information in here and will show you what you can get when really you're getting information just so you could have Lenders call me and bug the crap out of me and that is not what the information at the beginning said. There's always a scam going on, and it makes no sense
Should not be calling people until you give them a idea on rates etc
I don't want to have hundreds of calls and emails.
Good people. They seem very willing to want to work with you.
Hopefully everything goes well I've never have been asked this question this is my first time very professional and caring of what people think Thank you.
So far so good but I don't know if I have a loan yet
No promise delivered. Unsure if approved, no value of my home, no amount given to possibly borrow. Now I'm certain to get a bunch of telemarketers reaching out to me.
I have not had a chance to view anything and you are asking me to rate you.
I just given info and have not spoken to anyone yet so I am not impressed. Thanks!
Dont get this all i did so far was type a few words.with no outcome yet. Why rate my half experience?
We'll see, this 10 character requirement is stupid
I really need borrow. I built. Rooms on. One. Bout. Fall need. Cover. Roof. My experience. So far. Seem. To be great. Please. Help thank. Ul
I nd the loan to fix the home I am currently having to rent. Also pay off my truck..
Deceptive saying you will send me a list of vendors and rates and then bait and switching that someone is going to call me. Cancel, I do not want anyone calling me
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

