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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I can't give you a true answer because all you have done was ask me questions
Bait and switch. I thought I'd know if I qualified before having to talk to a rep. Made it seem like you could be prequalified with the data you already received.
I keep getting messages saying I'll be contacted, but have not been. I know this is probably because of the holidays, but it has been a little anxiety producer.
You've been very good about sending me very useful information.
Not enough experience with the system yet to make a good assessment
Waiting on results no particular reason it popped up
Information is all you wanted to lure poor customers
Rocket Mortgage said we don't qualify and it's the only option you have
It is unsettling to send information to an unknown … with a allure of getting a real loan from a legitimate source approved
I wish that they would just send me a text message or an email with the offer instead of being on the phone
Excited about what they can help me accomplish with my life experience and credit impact on building and growing my life and future
I put in my information and got the results within minutes
Very easy but most the time I don't get anywhere but we will see
Really, just spam as soon as I enter my number. I gained zero information from this site.
I wanted to see a list of potential lenders, I didn't want 10 phone calls the second I hit "submit."
The LO who I spoke with was great but the questionnaire was misleading. I knew that there were no equity lines of credit on 2 family properties but it took me down the whole process anyway. It should stop you once you put in a multi-family and say sorry we can't do that and not waste my time.
Disappointed, once phone number was disclosed i immediately got phone calls. This was just an inquiry not an attempt to get a loan. Please disregard any further communications
Im already receiving multiple texts notifications but hopefully for a good reason
They can work with people who needs help thank you.
It said I'd get a quick quote not that I'd be hassled by calls.
Good. Beautiful queen how are you doing today and how are you feeling today gorgeous hope you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members