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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I wanted online info. Do not want someone to call me as I live in Hawaii and no one pays attention to the time zone difference!
I don't want lenders non stop calls and texts daily
I don't want sales calls, just email offers
Stinks that you promise to show me information, take all of my information in order to harass me and then say you can't show me the information you promise.
It looking to be dragged along want N answer without being dragged out
No phone calls. I will get your number and call you unless you can send me an email, informing me how many years the loan will be and how much a month.
Misleading because you have to receive calls from lenders to find out details.
You 1st said no contact, then you said a lender will be getting ahold of me. I was simply inquiring to get an amount. This is deceiving. Remove my info immediately.
Unsure of process Non exposure of available discounts
You sell my info to a bunch of vendors and they all start calling. I just want to see a simple yes or no rating.
I wish you would have said I'd be getting a ton of phone calls and emails!
So far this is really awesome I hope this works I'll be delighted
I would much rather get the information and then I can call you if I'm interested. But you don't do that, you don't give me any information you just have someone call me. I just wanted the information and then I can decide whether to call or not.
Good so far look up front im on disability draw 1200 a mounth my morgage is 300 a mounth so all i need is ******* to do some up dates on my home and repair my garage so if you can help please let me know
I don't want people calling me right away. I want to review the information that's the problem with leaving your phone number on these sites. I'm doing research. I don't need 100 people calling me. I will reach out after I do my research or if I have questions
Need to receive quotes in emails not constant phone calls
It would be nice if you could initial get an idea what the rates and terms are without giving your life story
All bait and switch. They will ask the same questions asked in the initial survey.
Ok. Didn't want to give phone number to get info. Prefer email only.
Would have been better looking up the information on Google.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

