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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I should not have to give you my phone number to get the information. If I decide to go with it I will contact you. Stop controlling people. Let them decide if they want to do business with you or not.
You advertise an online quote but provide nothing except selling a lead and having someone call. That is not what I am looking for.
Your advertisement is MISLEADING. You collect personal data but you don't provide anything worthwhile.,
They were able to do what they said they was going to do they didn't show me any lenders
They said they will match me and now they won't even show it to me this is a bunch of b*******
It was ok, don't like y'all wanting phone number. Emailing is fine.
So far nothing to complain about, straight forward and to the point
I think this program is super good for those families who want to get money in a different manner and it"s not going to cost them an arm and a leg.
I do not want to refinance, I want to borrow from the equity in my home home improvements pay off SUB and other bills. How much will this cost me.
Good looking forward to a great experience hope is everything you say this
I answered the ad because it said I would receive rates for heloc. I do not like putting my info out there but did so hoping to see the rates only to find I will be contacted. Bad and misleading advertising! Will probably receive all kinds of spam now!
Don't like the option of not having the ability to choose how to communicate.
The info clearly said that I would see. The lenders and I would also see how much I could get but it is clearly an attempt to generate sale call i. Don't like being used like this so piss off
Lendgo said that we would get an equity loan with the same low rate We have now but all it did When I clicked on it was send me too other loan companies that are now filling up my email with Spam and calling me non-stop. Lendgo is a joke!
I thought you were the lender, you have me set up to get numerous from substandard lenders
Your site says I could get rates I'm not getting any rate but all I get was some will call me. I really do NOT NEED or want a phone call. I am completely knowledgeable about the process. I wanted the rates. No, not taking your call. So just don't cal.
I have been completely satisfied with the company taking care of me and they have been honest and forthcoming with me.
Great, but please don't call until April. I am not ready yet. I was just getting a feel of what this program had to offer right now.looked like a good plan
Your sire is a 3rd party company that passes my information on to other companies.
Now I am receiving phone calls, text messages and emails multiple times from multiple companies. They do not leave a message It is spam to me.
Expecting an approximate idea on how much I could get for a home equity loan and got back nothing but lenders. Great, spam up my email and unwanted phone calls.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members