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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Didn't show any lenders. Make me wait for a call from them.
I don't want my information spread across the internet ans 100's of sales call
Effective when filling out the paperwork I was referred back to the correct section for a change
It is very important to remember that you should not promise someone something, only to grab personal data and tell them someone will contact you shortly. The is predatory and will be reported.
Quick and not too sure of accuracy, but happy they have a system in place
I would have to discuss this with my husband before I could make a decision
Fast & efficient! Megan, Customer Care Representative was very polite, helpful professional very knowledgeable & caring lady! Thank you so much!
Rep called and my husband answered and he rudely hung up
I just got my computer, and I'm just checking to see how my credit is.
Resulted in a phone call, which I am not answering
I just wanted info not to have someone bother me. Cause if I say no tgey don't stop
Give me my ball park rate via email instead of me giving my phone number and getting bombarded by phone calls.
It doesn't give an option for those who don't have a mortgage
Hunter was very professional and polite as well as informative.
No lenders to show. Just another way to get info and call non stop
I'm interested in a home loan. First time buyer. I am purchasing a home in Old Fort, Ohio *******. This home is vintage and a Historical monument. Any information will be helpful. Ty
Why does someone have to call? Why can't ya just show me the figures? Waste of time, now I'm going to be flooded with spam, thanks a lot!
This is nothing more than a scam to elicit information for you to sell to multiple lenders. Your site led me to believe that you were able to help out even people with poor credit, like me, and it's a lie. I wish I could get my information back off your site.
It's easy if I get it it will be life changing fabulous
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

