Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast but I know I will be inundated with annoying calls. And it has begun! When I have time I may answer. Thanks.
Quick, but I'm skeptical about result with lenders, but your service was fast easy and convenient
Dont like all the phone calls just wanted a simple answer back
I received 7 calls and computer errors and this is a nightmare
My mortgage is going up even though I have a fixed rate
I don't want calls. No info here, just getting my phone number. Waste of time and makes me not want to use anybody associated with this.
My experience is I been working on stock investing long enough to understand what is what but still learning
Prefer not to have to enter my phone number. I do NOT like getting multiple robo calls or multiple calls in general due to entering my personal phone number. Would rather see my options online either immediately or via email to weed through on my own time, on my own schedule and pace.
Says will show lenders, only shows Rocket Mortgage
I don't want to be contacted and don't want any part of anything illegal
Nobody said anything about calling me! If it can't be done without a bunch of phone calls then leave me alone. I believe your ad said see your rates, then do so!
I didn't ask or want to be called. I just wanted the info as promised in the ad
I'd like to give it more stars if they didn't send me around a bunch of different lenders.
And I feel like I was duped. Like I was really going to get some serious information. Without having to deal with more sales people
So far very good, But i need to know where i am as i want to put a new roof on my home.
Great. Somebody hearing a cry for help. But probably I will be turned down as usual. Never own a credit card in my life and always turn down. Waiting for another turn down
Ty so much I'm trying to rebuild my life from my ex hurting my credit doing things behind my back and beatings and it's been hard if someone would just give me a chance but most all loan company don't give people chances cause there credit history well I have went as far as a lawyer in on it before it's just been so hard I will definitely pay the bill for people just never get second chances plus i didn't even know he was doing this please give me a chance to show I'll pay u whatever every mo to help get another place car so i can go back to work ECT God bless you all
I REALLY DO Appreciate it 🙏 and I REALLY DO Understand that I can make a decision on what I need to do in order to get a better feel of how this will work for the next few months or so and I really do Appreciate it very much 🙏 thank you Kindly.
You offered info of numbers within two minutes. Not needing any phone calls to anyone or emails to get it. False info
I'm not sure what is going on there hasn't really been any explanation
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

