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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy so far but would like to have more information upfront
No lenders shown. This was supposed to be an online process but it now suddenly says they'll all be calling me instead. That's bait and switch type crap.
It is quick and easy to follow, plus you save money
Did not address the loan or Equity issue properly. Suggested refinancing when not interested in Reverse Mortgages or refinancing but purely in-home equity loan. This is a BS web page!
Provide no real information just getting sales leads. Don't bother calling phone number is ancient.email is good
Excellent nerd the loan for home repairs also to pay off two credit cards ankle
I think it's false advertising to say that you can find out how much you are eligible for and then still have to wait to talk to someone. If one is shopping around and wants to compare rates they should not have to speak with anyone unless and until they are read to do so.
Just very scary to share this information with any group- very skeptical
I want to know possible interest rate BEFORE I talk to someone.
Also, my given phone number is accessible only in the am (EST) Monday to Friday, 9-12,usually. Thank you for your consideration. MEK
Ok not really impressed unless I get the loan at my current rate
I'm withholding judgment until I know for sure I don't get a bunch of unwanted spam calls from lenders who can't actually help me until 2.5 years from now after I disclosed my circumstances to them in the preliminary qualification questions.
This is $#*!ed up I didn't want to be called or contacted
I haven't seen any offers yet but I am going to be patient with you
I'm interested but right now I'm so busy call tomorrow. Thank you. After 9:00 pm. Talk to you then, thank you 😊
It's been fine but I can't take a call now I'm working
Ho hum, but still curious. Inflation etc is reducing savings at to fast a rate
Hammered for opinion before getting any assistance at all
The platform is easy and customer friendly which gives individuals like myself an opportunity to do business with mortgage companies
I am just in the start of my options. Not ready to make a definitive decisions.
I hope you will get me a lender or help me sell this house so I can get in another place.
Kelly, was very courteous and competent. I enjoyed speaking with her and I feel that she will do the very best for me that she can.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members