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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Great so far. I didn't have to call someone right away. You don't ever get a choice on someone to call you. I won't read email. It's not personal to me.
At present Iam 2.875, Not willing to go higher.
If you call me I will not take your call, Just Tex me
It has been typical of what I expected from a
On line bank.
Address didn't want to come up in drop down but would for town next yo us
Great so far. We're waiting for competitive interest rates.
Surprised simple and fast but I have a lot of questions.
Good - although all I've done so far is give you information.
Well filling out the information was easy, I thought this was a lending company. Now it's going to direct me to lending companies. Just wow. I probably could have just done this on my own.
I was not expecting phone calls. I was hoping for an instant monthly estimate.
Because you want to call people, without letting them make their own decisions. Then, let us call you.
Quick and easy, to the point just the way i like it
Some people like me Don't like to give # do to all those places want to call you. I don't like that.if they can't text me they don't need to talk to me.
Great company according to my friends who have used the company before.
I don't get it what am I eating you for. I only filled out a request
This was a waste of time and a misleading ad. I will never try a service like this again. All they are is a data mining operation.
This is very new to me I have been thinking about how much equity I may have in my home but have no experience about this I think this experience may help me
The content is easy to understand I don't know how well I did with the scales
Paid cash in 2017 for my home & have seen blue book price Would like a smaller place
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

