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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Good. I would be happy with what I have seen so far the company seems ok. I would like more information on the company and interest rates
Phone rang immediately $#*! these guys and everyone like them
Don't take phone calls stop them….use text or email until such point I am interested in what you have to offer me.
Not asking private information and private info.
Great Customer service
Information was quick and simple. I like that it did not check my credit
Still waiting for results because nothing has been presented to me yet
Ad said it wasn't a hassle know I have to wait for someone to call me back? You made it seem like you could get an answer now not have to wait to be called when it's not convenient for me and how have all of these companies fill up my emails?!
Very easy form on Facebook. Interested in consolidating..
Very easy to apply. Questions were understandable. Thank you.
Good the loan is great helps you when your in looking for assistance
It was fast, simple, can't wait to see what my quote is when I receive the phone call I'm guessing will come later during banking hours
Doesn't give estimates, sells your information to other companies and you get harassed. Don't use!
My credit is bad due being Scammed/Fraud. My mortgage company knows my history & ;) have always tried to pay my bills. I lost my jobs because of this person. Thank God, l am back with a part time job trying to make the ends meet. If l can arrange this it would ease the burden that has befallen upon me.
Easy application process and easy to answer questions and understand.
Very easy to input information. I don't have time to call lenders.
Pretty misleading. Just gives a list of lenders. Was expecting a dollar amount and maybe preapproval
Nothing has happened yet.if a loan is approved I will let you know.
Very quick no long questions ready to get started. No if and buts.
Now I don't understand about that is chrome nothing I have issues with my account emergency
I've dealt with numerous companies on this matter to find out later i wasn't being treated right! I'm a Vietnam Veteran and the least I should be treated fairly! Some times I I thought about giving up! I thinkr or hope.this is this will b my last journey! I hope so!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

