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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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My experience so far has been easy. The first ad said I could keep my mortgage rate but now it's telling me that it will find the best rate, why?
Nothing has happened yet I gave all my info and I'm waiting to hear the bs they are gonna feed me
I'm just seeing how you could use the equity on my house. I have called Rocket Mortgage but i haven't heard from them yet
Is my first time asking for a loan from my equity.
There is no clear-cut interest rate shown after filling in all the details.
I heard interest rate was lower, mine is 2.8. My husband was a veteran and died in 1995 do I or his son qualify for Vet benefits?
Marketing effort and not a quote. I will b ignoring all vendors
I hate that you have to call me to continue. I don't want to be inundated with calls from different lenders. Why can't you just give me the list of lenders and allow ME to choose. This sucks!
This will only work if I can keep my 3.5% mortgage.
I would like too know how much i can borrow.i don't want to refinance.want a lone only with payment under three hundred a month.want to know interest rate and fees also.
Just submitted my info & received a phone call IMMEDIATELY. The representative (David) was very kind & extremely professional during our call.
I don't really fit in any of your categories so I picked the closest one.
So far so good but have not seen amount or interest rate nor fees yet
Tired of auto dials before receiving any information-even basic information, options or at least a general idea on cost.
I will rate again after I find out what they can do.
I did not expect an immediate call and found that to be intrusive. I am merely browsing and expected to have something to read before making any decisions and would not like to speak to anyone until I am ready to.
Phone # shouldn't be necessary. If the entire process until now has been internet driven, then the ensuing process of information dissemination should be as well.
Your ads are very misleading. That's why most of the info people fill out is incorrect.
So far, I'm having a great experience! I sure could use some of my equity, for a few things to improve my home. I HAVEN'T MISSED A MORTAGE PAYMENY,EVEN ONCE IN 8 YEARS, IF THAT COUNTS ANY... JUST HAVING A HUNK OF SOME MONIES THAT ARE MINE ANYWAY, WOULD BE WONDERFUL!
I just want know if I qualify! I don't need 20 people calling me just to find out I don't qualify!
Questions were not asked. I own my home. No mortgage.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members