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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I expected to see a list of lenders and prospective rates.
Gets it right up and understands their clients need for understanding and free will that our heavenly fathers bestowed to man and woman
I want to read the answer...I do NOT want people calling me until I've read answers.
I only wanted a dollar figure. I didn't want to talk to anyone at this time.
Phone started ringing b4 I was done
I don't like that. Email me 1st and I'll call back if I'm interested.
You don't even use the information I inputted to pass on to possible lenders. Horrible use of your company.
Ad did not do what was promised. I did not get to see 'rates'. I have to "chat" with multiple lenders. Kind of a scam.
No useful information that I cannot get from web search names of lenders.
Didn't tell me anything…. Now I'm going to be called a d emailed constantly
I just got a call from a lender that didn't work for me.
I requested a rate. Not a bunch of phone calls. If I had wanted to talk to people on the phone I would have made phone calls. I simply wanted to know the current interest rate being offered.
I was called by 3 people before I even finished the form. I just need information, not a salesperson.
I just filled out a questionnaire, I have had no experience yet!
You said you'll provide calculations but you just want to contact me!
Ad soon as I put on for info 100 of calls flood my phone. Stop this
I don't no to much about borrowing money from my home I don't want to get scammed and my home looking away from me you must no what you are signing.
Though more help available be wasn't so didn't like the service nor talking to a sherrie.
I don't like to give out my phone number, I prefer email.
All these do is send to applications which is misrepresented to get loan
Because its a scam you have to have 740 score or no lender will touch you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members