Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

Didnt like giving my cell number
April 8, 2024

Didnt like giving my cell number - too many bogus calls and will just ignore any from numbers not on my contact list

Date of experience: April 7, 2024
California
1 review
0 helpful votes
Follow Josephina D.
Unfollow Josephina D.
Share Review
Report Review

O-K
April 18, 2024

O-K. Just want to see how much I can get, not. Messing with my VA loan interest rate. Can't get any lower than what I got right now.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
Follow carlos Z.
Unfollow carlos Z.
Share Review
Report Review

Vbcx Nov isn't him no bad bc CC n FF c an FS TB CD v Rx fresh tree ex set CD at SS ft GB tab g high de thy GM hg SF JM d
N FF full TX CC CC TT yyx TT DB CF FC rec res thy KK om Yu GT mm TC be RU FC CC TT CC GC RR d draw EE SR EA TB Zenl OP CC CB Fall Fi SU XT Fi TU Fi y y'all GT y SP a TT SE SR XT XT CC yhu hi hi hi u

Date of experience: April 7, 2024
Louisiana
2 reviews
0 helpful votes
Follow Audrey E.
Unfollow Audrey E.
Share Review
Report Review

I was with Loan Depot and I regret leaving them. I did not want a 30 year Morgage so, I went with a company that gave me a lower interest rate for 15 years.

Date of experience: April 7, 2024
North Carolina
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Share Review
Report Review

It's late at night
April 18, 2024

It's late at night. I would prefer getting calls tomorrow.

Date of experience: April 7, 2024
Kentucky
1 review
0 helpful votes
Follow Heather Y.
Unfollow Heather Y.
Share Review
Report Review

Kinda mad I have to put in my email and phone number just to look at information. I don't want people calling and emailing me. I just was looking. I can't take out a loan right now.

Date of experience: April 7, 2024
Maine
1 review
0 helpful votes
Follow Carrs W.
Unfollow Carrs W.
Share Review
Report Review

Very smooth, very respectfully ask questions, you guys make me feel comfortable..

Date of experience: April 7, 2024
Georgia
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

.
April 18, 2024

...

Date of experience: April 7, 2024
Michigan
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review

I have been thinking about loans and I like what you asked and looking forward to the results you have found for me

Date of experience: April 7, 2024
Pennsylvania
1 review
0 helpful votes
Follow Dawn X.
Unfollow Dawn X.
Share Review
Report Review

It's Sunday please leave a number and the amount I can borrow against to combine or pay off equity loans

Date of experience: April 7, 2024
Washington
1 review
0 helpful votes
Follow Albert Z.
Unfollow Albert Z.
Share Review
Report Review

They sounded very personable in my discussions with them

Date of experience: April 7, 2024
Michigan
1 review
0 helpful votes
Follow Holly P.
Unfollow Holly P.
Share Review
Report Review

Multitudes of calls just generated
April 17, 2024

Multitudes of calls just generated. Bad news. Can't talk to all that assortment

Date of experience: April 7, 2024
Alabama
1 review
0 helpful votes
Follow Bon N.
Unfollow Bon N.
Share Review
Report Review

Don't tell someone you will give them a quote only to just say someone will contact you. I don't want you to have my phone number or email or call me, just give a quote when you say you will.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
Follow Jackie D.
Unfollow Jackie D.
Share Review
Report Review

They need some more customer service rep so it doesn't take as long to get to the lines as it does and they also need some price prices to come down on the whole thing so people can actually afford them

Date of experience: April 7, 2024

Make it quicker so you can get to rate
May 14, 2023
Previous review

Make it quicker so you can get to rate.

Date of experience: May 14, 2023
Illinois
1 review
0 helpful votes
Follow tony F.
Unfollow tony F.
Share Review
Report Review

Never got the advertised info...
April 17, 2024

Never got the advertised info...had to answer phone calls and emails...

Date of experience: April 7, 2024
New York
1 review
0 helpful votes
Follow Evelyn B.
Unfollow Evelyn B.
Share Review
Report Review

So far so good
April 17, 2024

So far so good. Would like to add second floor to existing 3 bedroom ranch on 1/3 acre plot of land. In A+ area

Date of experience: April 7, 2024
New Jersey
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Very fast but I would like more information in print prior to three agencies calling or texting me at once

Date of experience: April 7, 2024
Kentucky
1 review
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Share Review
Report Review

Has been a very easy simulator le process so far. Hope the rest is as simple

Date of experience: April 7, 2024
Minnesota
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review

You were fast...
April 7, 2024

You were fast... But I am still in the beginning of my decision making process.

Date of experience: April 7, 2024
Colorado
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Well easy to use should advise you will not get an...
April 17, 2024
Updated review

Well easy to use should advise you will not get an answer right away.

Date of experience: April 7, 2024

Was easy to navigate
January 28, 2024
Previous review

Was easy to navigate

Date of experience: January 20, 2024