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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy to understand. Just wish it had a explanation place on the application.
I just go online to research and find the financial backup to make repairs to my property.
AMAZING SERVICES, HOPE TO CONTINUE THE BUSINESS, AND ALSO A CHANCE TO BECOME A BRAND AMBASSADOR FOR THE COMPANY..
No value no rates not a single valuable thing provided for my input in the survey. $#*! you
Dont like giving my numbet out. These folks will not leave you alone. Just one time i wish you can give me an answer right away. Not after 15 people call you.
Pretty easy so far. I can't comment yet. Let's see how it goes.
Ok/I have a second mortgage for *******. I have used 40,000.
Was very good until I got started and got bumbarted by a survey. Took you down 2 stars.
I need to see the numbers and the lenders Decision.
No instant lending. Call back from others. Share my info to all.
We are deciding whether to borrow against equity or sell the house and move back to Atlanta area. Our son and new grandson live in Marietta area
You take info you do not need yet...!
It's a scam for e-mail spam
I don't always want rocket mortgage as my only contact
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

