LebaraReviews 2

I tried Lebara for a month, just to evaluate the service. Like every other MVNO that uses Vodaphone's network, the data is throttled. Lebara is particularly slow. The most I could ever get was 10 megabits per second. In contrast, when I switch to the other SIM in my phone, I get around 100 megabits per second. That SIM is on the Three network. Lebara has ZERO customer service. There is no one you can call if you have a problem. I send several emails and not one was answered. I'm big on customer service and to not even get a canned response to my email is reason enough to dump the company and move on.

VERY EXPENSIVE,
Worst customer service, ever, they NEVER pick up the phone, they don't give explanations and plus now I HAVE NO CREDIT IN MY PHONE and I can't top it up because they have deactivated my number! So I had to buy a new sim with a new number and I don't want that because of my WHATSAPP contacts, can you believe that?!
I AM asking for my PAC number so I can change to another company but,... YEAH. They won't reply to my messages or pick up the calls. FANTASTIC...