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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mike N.
Argentina
1 review
0 helpful votes
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need to offer in left
October 10, 2019

need to offer in left and right hand concealed carry. that's the only thing I see.

Date of experience: October 10, 2019
Rebecca F.
Argentina
1 review
0 helpful votes
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Excellent product, extremely satisfied with
October 10, 2019

Excellent product, extremely satisfied with fit and quality of vest.

Date of experience: October 10, 2019
Daniel V.
Argentina
1 review
0 helpful votes
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Great bang for the buck..
October 10, 2019

Great bang for the buck.. Really nice vest constructed with a lot of quality leather... Highly recommend this product and this Seller!!!

Date of experience: October 10, 2019
Nick W.
Argentina
1 review
0 helpful votes
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Leatherup has done a great
October 10, 2019

Leatherup has done a great job as usual. I ordered this vest as a Fathers Day gift for my husband. It shipped quickly, so I got it a few days ahead of schedule. I knew both of us would be pleased with the look, so I took the liberty of ordering one for myself so we could have the "motorcycle club look" when riding together. It's a great looking vest. My only complaint is that some chalky looking lint type stuff was on the black suede part of the eagle patch when it arrived. It may be some sort of packaging or storage dust that rubbed off on it. I haven't tried to wipe it off yet, but I'm guessing a damp, soapy cloth or a lint roller will do the trick. Other than that, this was a great buy! My husband absolutely LOVES his vest. He wears a 2X, but I ordered a 4X based on other reviews, and to be on the safe side. I wanted it to be roomy enough for him to wear hoodies and thick cotton shirts underneath. We went for a spin on our bikes on Fathers Day, and it looked really bad a$$ on him. The concealed pocket is also a great feature and is big enough for a gun, a cell phone or a wallet. I would suggest ordering a size up for men and for women; two sizes up would not be too big either because it has adjustable strings on the sides and would allow for layering in colder temps. The price was great and the quality is great. This could easily pass for a $200-$400 vest. I've seen similar ones at the "big name" motorcycle store that don't have nearly half the feature and patches. Great job as usual, Leatherup!

Date of experience: October 10, 2019
Mark T.
Argentina
2 reviews
0 helpful votes
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love it..!!!!!! came in faster
October 10, 2019

love it..!!!!!! came in faster than I thought.. very good quality looks great and fits real nice.. I will be ordering from yall again.. keep up the great work.. and thanks again.... LEATHERUP IS #1 in my Book.......

Date of experience: October 10, 2019
Janet B.
Argentina
1 review
0 helpful votes
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Good product at very reasonable
October 10, 2019

Good product at very reasonable price. Concealed carry pocket was main reason I chose this product with applied art work.

Date of experience: October 10, 2019
Helen L.
Argentina
1 review
0 helpful votes
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Nice vest for the price.
October 10, 2019

Nice vest for the price. This was a gift and my husband loved it! He usually wears a 3XL, so after reading other reviews I purchased the 5XL. The fit is perfect!

Date of experience: October 10, 2019
Scott T.
Argentina
1 review
0 helpful votes
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It was just what I
October 10, 2019

It was just what I ordered,It fits good and the price was right . I would order it again. thank you ! I will be ordering again soon . thank you !

Date of experience: October 10, 2019
Cynthia D.
Argentina
1 review
0 helpful votes
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I love this vest it
October 10, 2019

I love this vest it fits perfect, it's well made and the price was right. Thank you.

Date of experience: October 10, 2019
Paul H.
Argentina
1 review
0 helpful votes
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I think this vest looks
October 10, 2019

I think this vest looks great with all the patches BUT I still would not buy anything else from this company because their customer service is below a ZERO. I ordered two vests that were different sizes for two different orders with different shipping addresses and they grouped them together and shipped them to one address. I called customer service and they did nothing to rectify the mistake. My dad finally had to pay to ship the one for me that was mine.

Date of experience: October 10, 2019
Laura G.
Argentina
1 review
0 helpful votes
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Great looking vest and appears
October 10, 2019

Great looking vest and appears to be high quality leather. You can't beat the price....most vests are well over the price without the patches.

Date of experience: October 10, 2019
Bill F.
Argentina
1 review
0 helpful votes
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I gave it four stars
October 10, 2019

I gave it four stars for fit because I have gained weight and it's a little tight but overall 5 stars for sure. My wife wants one now. The patches on it are perfect too. I have already added my soldiers headstone pin beside the POW/MIA patch. For those who are uneducated, a soldiers headstone is a pair of boots with a helmet on the butt of a rifle. I also have added my Airborne pin as well.

Date of experience: October 10, 2019
Virginia E.
Argentina
1 review
0 helpful votes
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Great vest, thick leather. Patches
October 10, 2019

Great vest, thick leather. Patches seams to be good quality also. I ordered a 2x which is my size and it fits perfect. Quick delivery. I would recommend this vest to any and everyone.

Date of experience: October 10, 2019
Kathleen W.
Argentina
1 review
0 helpful votes
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well made heavy material love
October 10, 2019

well made heavy material love the concealed pocket

Date of experience: October 10, 2019
Patricia U.
Argentina
1 review
0 helpful votes
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Great quality ! great price!
October 10, 2019

Great quality ! great price! i wear 2X went to 3X and it fit perfect fast shipping they have a customer for life!

Date of experience: October 10, 2019
Alex Y.
Argentina
1 review
0 helpful votes
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It is an outstanding vest.
October 10, 2019

It is an outstanding vest. I have had many bikers ask where I got it.

Date of experience: October 10, 2019
Angela D.
Argentina
1 review
0 helpful votes
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Great look, Great feel, and
October 10, 2019

Great look, Great feel, and fits perfectly. And the price is very affordable in comparison to other retailers.

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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Awesomw quality as usual with
October 10, 2019

Awesomw quality as usual with fast delivery and great service which is why I am and will remain a long time customer !

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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Wow! What a great vest.
October 10, 2019

Wow! What a great vest. I really like it. It fits well, looks great, and feels good on me when I'm riding. Get lots of compliments about it too! Excellent value!

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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The fingers seemed a little
October 10, 2019

The fingers seemed a little long for my hands and were not the most comfortable I have worn. Still, they did a great job of protecting my hands when I came off my bike. If the gloves had been my hands, they would have been hamburger. Thankfully I was wearing them and did not have a single scratch or mark on my hands.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States