LazadaReviews 1,610

I bought buy one take one promo of adamas ******* mah power bank. And im lucky with your product! After 1 week its broken, when I use it with my phone it drains immediately, then the power bank is not charging anymore. Thank you for your $#*!ing product!.
One more story, I think 1 yr ago I bought wecharge slim *******mah power bank and luckily the power button s broken, I just fix it and put a tape on it.

You almost have good business but you are selling defective products! May karma din kayo!

My ORDER # ******* is a case of a fake item, I returned last Feb. 14 thru LBC. Then after more than one week I never received any notification or notice from LAZADA about the returned item until I called them to make a follow up. I called 4 times in a month after the return and they just promised me that they are doing all the best they can to prioritize my concern (that's why it took more than a month of no progress!). Then finally after a month my case has been escalated and my returned item has been evaluated for the first time. Well after almost 6 weeks LAZADA has granted my refund, but instead of depositing my refund thru the bank I stated, they send it thru LBC money remittance than I don't have any idea at all because I was not informed at all. So now, I called again to make a follow, and I was told that I didn't gave any bank account details that's why they sent it thru LBC. What the hell, I think I called them 10 ten times to address them regarding my case and had given them all the details to resolve the problem. Today is April 12 and they said, I'll be receiving my refund within 3 to 5 days which makes is two months from the time I sent my returned item thru LBC. WOW, 2 MONTHS IS THE PROCESSING OF REFUND!

I ordered POWER BANK AND PERFUME but instead of receiving my orders Firefly Mobile was sent to me and in fact It was paid COD. I was so disappointed. I decided to return it, I followed the instructions on their website. In fact, I already sent it via LBC. I even sent the tracking number to Lazada but until now there's no response from them.It's been 8 days since I sent it to you Lazada. PLease pakinotify naman ako. I always check my gmail and phone expecting that you will send any notice but there's none. PLEASE DO AN URGENT ACTION WITH THIS. I always buy items on you LAZADA, please I don't deserve to be treated like this. I also observed that due to that instance, you are having a slow processing on my new order SPigen Armor CAse. Until now there is no order confirmation receipt. PLEASE BEAR WITH YOUR CUSTOMERS. THANK YOU!

I ordered last March 29, i did kasi as promised sa shipping would only take 3 to 5 days... i ordered two, one should be shipped April 2, and latest would be April 4! April 5 na! Wala pa... I am currently outside the country, ang problema nito ang tao sa bahay namin eh hindi makaalis, kasi baka nga ma miss out ang pagdating ng delivery, knowing ang delivery guy eh bigla bigla na lng naalis kung walang madatnan, even an effort to call the number listed sa shipping details... so i have a second shipment which i expect, na more delay on delivery... i am very disappointed as the only update i am receiving is "escalated to concern department" WTF! I planned of ordering house utensils and other appliances. But now that a simple ABSCBN Black Box and a Toy cannot be delivered on time what more kung malaking mga gamit? I will never order again in this website... to LAZADA, do not promise heaven, you only have hell guys!

I ordered a product from 18/02/2016, the estimate delivery was at 23 - 25/02/2016

It's currently 4/1/2016 and I still didn't get my order.

I've contacted support many times and they seem to reply 1 out of 5 times.

Their shipping division is really slow and do not even contact me if they pass by the house. Do they just expect me to wait outside when they deliver. Very poor quality.

What's worse is that my order is in the same country I am. I have had orders from ebay and other sites with shipping from other countries that are faster.

Very disappointing. You do not want to use this site.

I am really upset with your service like other customers here. In the return form, a replacement is chosen over refund for the item bought more than 2 weeks ago. Then all of sudden you sent me an email telling me you tried to call me to ask if I want a refund or replacement. Don't you read the return forms?
Then because you didn't reach me, you suddenly decide that you'll just give me a refund. FYI, I held my phone the whole day and never I received any call from you. Until now, no news from you. ORDER # ******* This is just my second order from Lazada Phils. And just like the first one, it's also disappointing.

I placed my order last March 14 trough COD. They gave me invoice and stated there that the ord willl be received by March 20-22. It is March 25 already and there was no email what gappened to my order. When i checked LBC, it was stated that they already received and was on its way to the delivery address. That was Monday, March 21. Today, March 25, when i checked the LBC, the tracking number was nowhere to be found. Ni tracking number exists. I have been emailing CS about this, but they did not make a reply, even once. Poorest CS ever. I wonder if they cancelled my order cause there seems to be no communication here. At least they could have let the clients know that they don't like CODs.

Maam/Sir pwde pa cancel nang product
Sabi kasi sa review nang ring na na order ko Fake daw then nag fade agad
ORDER # ******* 1day ago "3/23/16"

If nadilever na po hidi ko talaga tatangapin dahil panget nang review

Naniniguro lng po pang gift ko sana yun ayaw ko naman sana mapahiya
Para din naman d masaayang money namin
Thx Hoping for positive response